Use Merchant email as the sender's email

By default, the sender email address for emails sent to your affiliates is [e-mail]

In this default option, the merchant cannot receive the email when the affiliate replies to it.

If you would like to use your branded email address as the sender address, go to the Settings > Email notifications and enable Use your branded email address as sender's

By enabling this feature, not only will emails sent to affiliates appear with the merchant's branded email as the sender email, making your emails fully branded, but when the affiliate replies to the email, the merchant will also receive that reply , and can conduct follow-up email communication with affiliates.