# Custom brand domain of affiliate portal

## Create your custom domain

By default, your affiliate portal exists on our subdomain (e.g. yourdomain.recomsale.com). Our Growth plan allows you to use custom domains (e.g. **affiliate.yourdomain.com**, **partners.youdomain.com**, **ambassador.yourdomain.com**) so that you can not only remove “recomsale.com” from the URL of your affiliate portal and go completely **white label RecomSale** and also display your affiliate portal in a more branded and personalized way.

Please refer to the following **3 steps** to complete the setting of the custom domain:

### **Step 1.  Create CNAME record**

Create a CNAME record for your desired domain (e.g. affiliate.yourdomain.com) and point it to **partners.recomsale.com**

Steps to create CNAME records at common domain service providers:

<details>

<summary>Shopify</summary>

If your domain name registrar is Shopify, please go to **Shopify** > **Settings** > **Domains** and click on it.

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FJaIXJR5O8Zb7N0bMpFeE%2F1.1.png?alt=media&#x26;token=a80fa5e1-7032-4311-9803-6aec3c0441e8" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2F1fTu279HI1phgWUXkTRF%2F2.2.png?alt=media&#x26;token=98264a78-92a2-4309-b856-b5ebe76cf06b" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FhDCWg3k24j3HYH69dSiB%2F3.2.png?alt=media&#x26;token=e1a9cc9c-0fde-43c2-a43f-e5dc1430d9f2" alt="" data-size="original">

Here, if you want to display the affiliate portal as **affiliate.yourdomain.com**, enter **affiliate** in the "Name" field.

if you want to display the affiliate portal as **partners.yourdomain.com**, enter **partners** in the "Name" field.

if you want to display the affiliate portal as **ambassador.yourdomain.com**, enter **ambassador** in the "Name" field.

The "Points to" field should always be filled in as **partners.recomsale.com**

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2Fj5EIiDY6lnMbiEJYiajb%2F4.3.png?alt=media&#x26;token=bea08f80-446d-4f99-bed2-6ccb0aa50be8" alt="" data-size="original">

</details>

<details>

<summary><strong>GoDaddy</strong></summary>

If your domain name registrar is GoDaddy, please go to **GoDaddy** > **Account Settings** > **My Products** and click on it.

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FKvsBJf3ejEhIrUVDyXzq%2F1.png?alt=media&#x26;token=9f8cb6c9-cf55-45f0-b8db-3cbb275b8024" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FIF3FcI07wG0rELH2jySL%2F2.jpg?alt=media&#x26;token=dd423cbc-7c4b-41e9-9ee7-50597ba79a7a" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2F2p4loEplQCgIxg5E4I6j%2F3.jpg?alt=media&#x26;token=0ff68a65-1eb5-4878-856b-0d073b71c4cf" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FPcWPplgo1DAeidqgcqx4%2F4.jpg?alt=media&#x26;token=0e8d3072-2773-4867-89b5-4e6c86fd22a1" alt="" data-size="original">

Here, if you want to display the affiliate portal as **affiliate.yourdomain.com**, enter **affiliate** in the "Name" field.

if you want to display the affiliate portal as **partners.yourdomain.com**, enter **partners** in the "Name" field.

if you want to display the affiliate portal as **ambassador.yourdomain.com**, enter **ambassador** in the "Name" field.

The "Value" field should always be filled in as **partners.recomsale.com**

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FA6d6EvmOBmC77eYT7OKT%2F5.jpg?alt=media&#x26;token=59dbdd45-5c2b-494d-b3f7-2885c23285bb" alt="" data-size="original">

</details>

<details>

<summary><strong>Cloudflare</strong></summary>

If your domain name registrar is Cloudflare, please go to **Cloudflare** > **Websites** and click on it.

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FdZSiaAoQffQMQvi548Za%2F1.jpg?alt=media&#x26;token=36da39a2-1d68-4cca-af8a-5cd36ef1502d" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FsguhWAf2w8yiBxWmWTlI%2F2.jpg?alt=media&#x26;token=918f70fb-aad9-4176-9c9a-906ae4114f5e" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2Fb4znCxmO9ZAW5NoRffVO%2F3.jpg?alt=media&#x26;token=09c49e9a-580c-4783-a27d-3ef21d837a40" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FN6wBsaHIy0N5Ju8t7rqn%2F4.jpg?alt=media&#x26;token=bf9c2359-9c40-4e8a-a1a7-3477533c5414" alt="" data-size="original">

Here, if you want to display the affiliate portal as **affiliate.yourdomain.com**, enter **affiliate** in the "Name" field.

if you want to display the affiliate portal as **partners.yourdomain.com**, enter **partners** in the "Name" field.

if you want to display the affiliate portal as **ambassador.yourdomain.com**, enter **ambassador** in the "Name" field.

The "Target" field should always be filled in as **partners.recomsale.com**

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2F3ntV3xJ2UKCBuYcaDeZz%2F5.jpg?alt=media&#x26;token=77b5b3c6-dccf-4530-966d-7258619622fa" alt="" data-size="original">

If you already added a CNAME whose Proxy status is **Proxied** and not **DNS only**, please edit it here:

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FyF489AwyIIl3luRcVZvW%2F6.jpg?alt=media&#x26;token=d50aaa87-8583-4100-bc35-851c71da15bb" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FpoOqc6ryi1ddP1q5iimE%2F7.jpg?alt=media&#x26;token=889caf76-db35-41d1-a414-5ff06c3b580a" alt="" data-size="original">

</details>

<details>

<summary>Name.com</summary>

If your domain name registrar is Name.com, please go to **Name.com** > **My Domains** and click on it.

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FnrGrx65LeYNpM9akCBqJ%2F1.png?alt=media&#x26;token=ec82f1c1-09b0-4582-947c-1f50ca376c33" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FfkRU8abRnIvfZD22S3AG%2F2.jpg?alt=media&#x26;token=19508507-4317-4cb8-999a-4fbf398eb799" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FnxhN0L7yr8a9rTHUXr0s%2F3.webp?alt=media&#x26;token=8d9192dc-c9ef-4f89-bf75-e4fb56906123" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2Fh71PZcLX4yQazRv5nGQq%2F4.jpg?alt=media&#x26;token=f12c5c15-e190-444f-ad13-41b4abcfcb1c" alt="" data-size="original">

Here, if you want to display the affiliate portal as **affiliate.yourdomain.com**, enter **affiliate** in the "HOST" field.

if you want to display the affiliate portal as **partners.yourdomain.com**, enter **partners** in the "HOST" field.

if you want to display the affiliate portal as **ambassador.yourdomain.com**, enter **ambassador** in the "HOST" field.

The "ANSWER" field should always be filled in as **partners.recomsale.com**

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FCkCgDZQFMOyVlyF9bWDp%2F5.jpg?alt=media&#x26;token=a852f714-c306-4394-bdc6-52eb5ba0c7a9" alt="" data-size="original">

</details>

<details>

<summary>Namecheap</summary>

If your domain name registrar is Namecheap, please go to **Namecheap** > **Domain List** and click on it.

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FLUlwzdQlF7EWvlIT8Z57%2F1.jpg?alt=media&#x26;token=4c5e9975-a00e-434f-acc9-56f1c973dc0b" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FO3i4qtmikl2tOdSiPkhU%2F2.jpg?alt=media&#x26;token=14d74fd5-5d97-45e2-aa80-3c1386ab671d" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2F1kRsgBtrg1fbHMUfvMTd%2F3.webp?alt=media&#x26;token=02942537-f85c-403c-ad78-936b2e45483c" alt="" data-size="original">

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FcteSyrM8mzDySeHQyVLu%2F4.webp?alt=media&#x26;token=90bc65c8-7ca9-46c1-a90b-de43a8201d83" alt="" data-size="original">

Here, if you want to display the affiliate portal as **affiliate.yourdomain.com**, enter **affiliate** in the "Host" field.

if you want to display the affiliate portal as **partners.yourdomain.com**, enter **partners** in the "Host" field.

if you want to display the affiliate portal as **ambassador.yourdomain.com**, enter **ambassador** in the "Host" field.

The "Value" field should always be filled in as **partners.recomsale.com**

<img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FZyzkl3JEqWbgRlQtp6zn%2F5.jpg?alt=media&#x26;token=1b4416d8-7f1a-4a22-88de-108461ad8103" alt="" data-size="original">

</details>

### **Step 2.**  Wait for CNAME record to take effect

Please note that it takes up to 24 hours for the CNAME record to take effect, please be patient\~

You can also proactively use the 👉[ **CNAME lookup tool** ](https://mxtoolbox.com/CNAMELookup.aspx)to double-check whether the CNAME is valid.

#### **Enter your custom domain**

<div align="center" data-full-width="false"><figure><img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2F27BVLnPbf29P5P13TVTF%2F%E8%87%AA%E5%8A%A9%E6%A3%80%E6%B5%8B1.png?alt=media&#x26;token=3393643a-762a-4baa-9d9a-3aa69099d144" alt=""><figcaption></figcaption></figure></div>

✅ Your CNAME is **correct**:

When the result is correct, please proceed to step 3.

<figure><img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2F5X4M6IhTn1HSkbVufS8K%2F%E8%87%AA%E5%8A%A9%E6%A3%80%E6%B5%8B2-%E5%B7%B2%E6%A3%80%E6%B5%8B%E5%88%B0%E8%AE%B0%E5%BD%95-%E5%B8%A6%E6%A0%87%E7%BA%BF.png?alt=media&#x26;token=0d239ec0-8d76-49c8-9df1-247923d7df41" alt=""><figcaption></figcaption></figure>

⛔️ Your CNAME is **incorrect**:

When the result is incorrect, the possible reason is that DNS is being resolved, please wait up to 24 hours before trying again.

<figure><img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FSlUnxquNkTCejlnkP30e%2F%E8%87%AA%E5%8A%A9%E6%A3%80%E6%B5%8B3-%E6%9C%AA%E6%A3%80%E6%B5%8B%E5%88%B0%E8%AE%B0%E5%BD%95-%E5%B8%A6%E6%A0%87%E7%BA%BF.png?alt=media&#x26;token=f7ed41f9-1a87-44aa-96c2-2efa2fab37ec" alt=""><figcaption></figcaption></figure>

### **Step 3.  Backfill your custom domain**

Go to **RecomSale App** > **Settings** > **Affiliate portal**, fill in the brand domain you just customized and click **Submit** to complete the custom domain.

<figure><img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2Fajr5XU8GrpnplWwLLvNq%2F1.png?alt=media&#x26;token=a32f6999-60e3-4650-a810-aab29b4dc21e" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2575716831-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4v7Zdrm3UIe4z57wtn4%2Fuploads%2FFgTETvUkB5RCRkLWY2Bg%2F2.png?alt=media&#x26;token=7a04f628-05d2-49e9-81eb-7c8642624207" alt=""><figcaption></figcaption></figure>

Finally, since the custom domain also needs to generate an SSL security certificate, <mark style="color:purple;">**please contact us through App Live Chat**</mark> and we will quickly generate an SSL security certificate for you for free.

## What to do after creating custom domain successfully?&#x20;

Rest assured, there is no special action required on your part. The affiliate login link on your affiliate sign-up page and in the affiliate notification emails will automatically be replaced with your custom domain, and your affiliates will see the affiliate portal for your custom domain. Additionally, your affiliate portals that exist on our subdomains (such as yourdomain.recomsale.com) are not affected and remain accessible.